Managing Director, Health & Benefits
WTW
Courtney serves as a senior health and benefits strategist in the business and has senior leadership responsibilities for Willis Towers Watson Health & Benefit (H&B) business in North America. She leads the Insights & Solutions function for H&BNA overseeing nearly a dozen teams of specialized experts across all areas of health and welfare topics. These experts form the backbone of the innovation, expertise, solution-building, and intellectual capital WTW H&B supplies to our clients.
Courtney has leveraged her experience as a health actuary into many roles over her 27-year career in consulting. She has led our Solutions function, Health Care Delivery area, and Financial Strategy for the H&B group marketplace, among other things. The foundation of her career is benefits consulting experience working with clients on strategic aspects of their health and welfare plan offerings including data analytics, employee enablement, high value interventions, and related financial expectations. In addition, she has expertise around integrated benefit strategies and benefit administration solutions.
Courtney has experience working with employers across many industries facing different priorities and challenges, but she has extensive experience with technology, oil and gas, retail, service industry, and health care companies. Some of her areas of specialization include value-based care approaches, virtual/digital health care and the vendor marketplace, health care innovation, employee experience, retiree medical, and the design and measurement of health care delivery programs. .
Education and Credentials:
Courtney earned a B.A. degree in mathematics with a concentration in actuarial science from the University of Texas at Austin. She is an Associate of the Society of Actuaries, and a Member of the American Academy of Actuaries.
Insights from BCBS Consultant Partners
Tuesday, January 23, 2024
10:45am - 11:45am ET